Cookies Policy
Robelium Ltd
Last Update: 17 April 2026
1. Introduction
This Cookies Policy explains how Robelium Ltd ("Robelium", "we", "our", "the platform") uses cookies and similar technologies when you visit or use our website.
This policy should be read together with our Privacy Policy.
Robelium uses cookies strictly for operational, security, and performance purposes.
We do not use advertising or behavioural tracking cookies.
2. What Are Cookies
Cookies are small text files placed on your device when you visit a website.
They allow systems to:
• Maintain session state
• Authenticate users
• Improve security
• Analyse usage patterns
• Enhance performance
Cookies do not typically contain directly identifiable personal information. Where linked to an account, they are processed in accordance with our Privacy Policy.
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are required for the website to function properly.
They are used for:
• Secure login and authentication
• Session management
• Role-based access control
• CSRF protection
• Fraud prevention and security monitoring
Essential cookies cannot be disabled.
Legal basis: Legitimate interest / contractual necessity.
3.2 Analytics Cookies (Optional)
Analytics cookies are activated only after you give explicit consent via our cookie banner. They help us understand how visitors use the website so we can improve it.
Robelium operates a fully internal analytics system. We do not use Google Analytics or any third-party analytics service. All collected data is stored on our own infrastructure.
What we collect when analytics is enabled:
• Page views — which pages you visit and in what order
• Time on page — how long you spend on each page
• Scroll depth — how far down you scroll on each page
• Click interactions — which buttons and links you click (element type and text, not personal input data)
• Referrer — the website or search engine that brought you here
• Device information — device type (desktop/mobile/tablet), operating system, browser, screen resolution, and language setting
• Approximate location — country and city derived from server-side headers (not GPS or precise geolocation)
How we protect this data:
• IP addresses are cryptographically hashed before storage — we never store your raw IP address
• A randomly generated visitor identifier is stored in your browser's local storage to distinguish unique visitors — this does not contain any personal information
• Session identifiers are temporary and cleared when you close your browser
• All analytics data is automatically purged after 6 months
• No data is shared with, sent to, or processed by any third-party service
What we do NOT collect:
• Form input data (text you type into fields)
• Personal information (name, email, phone)
• Financial or payment data
• Cross-site browsing activity
• Advertising or behavioural profiling data
Analytics cookies are optional and only activated after explicit user consent.
Legal basis: Consent.
You can withdraw your consent at any time using the cookie icon (🍪) visible at the bottom of every page.
4. Third-Party Services
For analytics, Robelium does not use any third-party tracking services (e.g. Google Analytics, Facebook Pixel, Hotjar, or similar). All analytics data is collected, processed, and stored exclusively on Robelium infrastructure.
We may use third-party infrastructure providers for other platform operations:
• Cloud hosting and infrastructure providers
• Payment processors
• Bot protection and security services
• Transactional email services
These services may set strictly necessary cookies for their operational functionality. We do not permit third-party advertising trackers.
5. Cookie Duration & Data Retention
Cookies may be:
• Session cookies — deleted when you close your browser (e.g. session identifier used for analytics)
• Persistent cookies — stored for a defined period (e.g. cookie consent preference, visitor identifier)
Specific retention periods for analytics data:
• Analytics events (page views, clicks, scroll data) — automatically purged after 6 months
• Visitor identifier (localStorage) — persistent until you clear browser data or withdraw consent
• Session identifier (sessionStorage) — cleared when you close your browser
• Cookie consent record — retained for up to 24 months as proof of consent
6. Managing Your Preferences
You may:
• Accept all cookies via the banner displayed on your first visit
• Reject non-essential cookies via the banner
• Adjust preferences via "Manage Preferences" in the cookie banner
• Withdraw consent at any time by clicking the cookie icon (🍪) visible at the bottom-left of every page
When you withdraw consent for analytics cookies:
• All analytics tracking stops immediately
• The visitor identifier is removed from your browser
• Previously collected data remains subject to the 6-month retention period and automatic purge
Disabling essential cookies may prevent parts of the website from functioning properly.
7. Legal Compliance
Robelium implements cookie usage in accordance with:
• UK GDPR
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)
Where required, consent is obtained before non-essential cookies are activated.
8. Changes to This Policy
We may update this Cookies Policy periodically.
Material changes will be communicated through the platform.
Continued use of the website after updates constitutes acceptance of the revised policy.
9. Contact
For questions regarding this Cookies Policy:
Robelium Ltd
Company No. 17036419
England & Wales